Standard Terms and Conditions
1.) Legally Binding Agreement:
By signing a contract with Peyton's Wash Services, you are signing a legally binding contract for work to be completed at an agreed-upon price.
2.) Water Usage:
By signing this agreement, you agree to provide Peyton's Wash Services the right to use an on-site water supply as needed to complete the stated project without compensation.
3.) Color and Tone Concerns:
We strive to deliver consistent and professional results, but due to varying surface conditions, materials, and weather factors, there is always a very minor possibility some variations in tone or color may occur after soft washing. If you have any concerns about these variations, please contact us within 48 hours of service completion, and we’ll work with you to address the issue.
4.) Courtesy:
While Peyton's Wash Services is on location and performing work on your property, you are responsible for keeping all children and pets, as well as other individuals away from the work area. Children and pets must be kept off the work surface until after our work is completed. This is for your safety as well as our own.
5.) Payments:
Payments to Peyton's Wash Services are due as per the contract schedule and are to be paid by cash, check, or Venmo. All balances are ALWAYS due upon completion of the job. Any variance to this policy must be agreed upon before completion of the job. Late charges will be immediately assessed on all balances not paid in accordance with contract terms.
6.) Scheduling:
Scheduling in a business which productivity relies upon the weather can be difficult. Inclement weather may affect scheduling. We try our best to keep scheduling conflicts to a minimum, however; circumstances that are beyond our control may affect your project start and completion dates. You will be notified of any changes.
7.) Removal & Replacement of Objects:
Removal and replacement of outdoor furniture, grills, planters, and any other items are the responsibility of the homeowner. Should we need to remove items, we will not be responsible for any damage, breakage or for storage issues. An additional charge starting at $50, may be applied for the extra time and labor devoted to the removal of these items.
8.) Damages:
Peyton's Wash Services is not responsible for damages due to improperly installed siding, loose shingles or siding, broken or opened windows, improperly sealed windows and doors, wood rot, defective construction, improperly secured wires, loose or improperly installed gutters, loose mortar, improper caulking, and anything that should be deemed weatherproof but isn’t. We take safe precautions to prevent any damage from happening by asking if there is any areas of concern on the property pre-completion of the job. In every aluminum siding case and in some cases with vinyl siding, the sun and weather will oxidize the color or cause fading. Soft washing, which entails the removal of chalky, gritty, or failing surface materials may cause the faded aspects of the vinyl or aluminum to stand out. Peyton's Wash Services will not be responsible for such conditions.
9.) Stains:
Some stains, at times, cannot be removed by pressure washing or soft washing. Tree sap, artillery fungus, splatters from stains and paints are examples of materials that sometimes cannot be removed by conventional means. We make every attempt to point these areas out to the customer when quoting the project. Sometimes these stains cannot be removed at all.
10.) Weather Proof
Peyton's Wash Services expects your property to be in good repair and weathertight. This includes, but is not limited to all electrical services including receptacles and light fixtures. Doors and windows shall also be weathertight. Peyton's Wash Services is not responsible for damages as a result of water infiltration from poor or improper installation, maintenance, or repair of electrical-related items or doors or windows.
11.) Window Spotting:
Windows may become water spotted as a result of our services. Window cleaning is CURRENTLY not included.
12.) Concrete:
The appearance of concrete depends on a number of factors most linked to when the concrete was initially poured and cured. When concrete with dirt, mold, mildew, algae and other pollutants and stains is cleaned, the concrete will then reveal any and all imperfections that the pollutants and stains have covered up. The customer understands that not all concrete will look the same even on the same driveway, patio, sidewalk, or concrete slab.